Thank you for shopping at LampGallery. We want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following returns policy:

1. **Return Period**: You may return any item within 30 days of receiving your order.

2. **Eligibility for Returns**: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

3. **Non-Returnable Items**: Certain items such as custom-made products or gift cards cannot be returned.

4. **Return Process**:
– To initiate a return, please contact us at [email protected] or call us at 732-226-4176.
– Once your return request is approved, we will provide you with instructions on how to return your item.

5. **Refunds**: Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

6. **Shipping Costs**: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

7. **Exchanges**: If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.

8. **Contact Us**: For any questions regarding returns, please reach out to us at [email protected] or call 732-226-4176.

Thank you for choosing LampGallery!